Cancellation & refunds

A customer may request a refund within the first 2 hours after booking confirmation. The window starts at the booking confirmation time, not the event start time. After 2 hours, customer-requested cancellations are not refundable.

This window concerns voluntary customer cancellations. It does not remove rights arising from an organizer cancellation, a payment error or applicable law.

Email datlahiteshrajverma@gmail.com within the two-hour window. Include your booking ID, account email, event details, payment reference and reason for the request. Never include your UPI PIN, password or full card details. Keep a copy of the email and its sent time.

Refund requests are reviewed by Datla Hitesh Raj Verma. Requests and processing are manual; this page does not implement an automatic cancellation or refund service.

If an organizer cancels an event or makes a material change, contact support about the remedy available for the affected booking. The two-hour voluntary cancellation cutoff does not by itself reject such requests. Applicable consumer rights remain unaffected.

If your account is debited but no ticket is confirmed, or you believe you were charged twice, do not immediately repeat payment. Keep the bank or provider reference and contact support for reconciliation. A duplicate successful charge or failed transaction will be reviewed separately from voluntary cancellation.

Expired seat holds are released and do not issue tickets. The current checkout is a test and does not verify real payments; do not transfer real funds using it.

Requests require booking and payment verification. Sending a request does not itself cancel a ticket or confirm that a refund has been processed. Support will need to confirm the outcome.

Any approved refund should be returned through the original payment method where supported. The refund amount, any lawful deductions and expected processing time must be communicated before processing; no fee or fixed settlement timeline has yet been specified. Bank and provider processing times may vary.

Tickets are delivered digitally through My tickets after confirmation; no physical shipping is involved. Check your booking there before reporting a delivery issue. A payment screenshot is not a substitute for a confirmed ticket.